Select all Deselect all. Try changing the graphics settings. How does HP install software and gather data? Check the Print in Grayscale setting Solution 5: Align the ink cartridges Solution 9: HP encountered an error while trying to scan your product. Any warranty support needed would be completed by the reseller that sold the product.

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Replace the problem ink cartridge Solution Or, view all available drivers for your product below. On Windows computers, scaner typically make this adjustment by opening Display on the Windows control panel.

Please enter a Product Number to complete the request. Check estimated ink levels and replace low or empty ink cartridges Solution 6: Download list – Download multiple files at once View, edit and download your entire list h software and drivers here.

Select all Deselect all. How does HP install software and gather data?

Europe, Middle East, Africa. The list of recommended drivers for your product has not changed since the last time you visited this page. Please verify your product is powered on and connected, then try again in a few minutes.

Check the print quality settings Step officejeg We were unable to find any drivers for your ocficejet. This product was sold by a reseller. Separate fax line no voice calls received Case B: Learn more about HP’s privacy policy. This page requires Javascript. HP Download and Install Assistant makes it easy to download and install your software.


HP Officejet J4500/J4600 All-in-One Printer series Troubleshooting

Separate fax line no voice calls received Case B: Turn the product off and on Solution 3: Operating System – Windows 7, Windows 8, Windows 8. Solve scan problems This page requires Javascript.

Thus, the warranty has been removed from this product. If the following suggestions do not solve the problem, you might need to use a better-quality version of the original.

HP Officejet J/J All-in-One Printer series drivers – Download

Be sure to use the media guides when you place the original on the scanner glass. Javascript is disabled in this browser. You can use the HP software to convert the text in scanned documents into a format that you can search, copy, paste, and edit.

Replace the problem ink cartridge Solution Scan functions are only available after you install the software. Please try again shortly.

Align the ink cartridges Solution 9: Make sure the wireless version of the HP device is set as the default printer driver Window Step 6: Service the product Clean the area around the ink nozzles Solve paper-feed problems Solve copy problems No copy came out Copies are blank Documents are missing or faded Size is reduced Copy quality is poor Copy defects are apparent The device prints half a page, then ejects the paper Paper mismatch Solve scan problems Scanner did nothing Scan takes too long Part of the document did not scan or text is missing Text cannot be edited Error messages appear Scanned image quality is poor Scan defects are apparent Solve fax problems The fax test failed Solve wired Ethernet network problems some models only General network troubleshooting Network port created does not match device IP address Windows Solve wireless problems some models only Basic wireless troubleshooting Advanced wireless troubleshooting Step 1: If the media is placed incorrectly on the scanner glass, it might skew, which causes unclear images.


Check the Print in Grayscale setting Solution 5: Select the desired files and choose ‘Download files’ to start a batch download.